Do
you own a software consultancy? And do you want to really build solid
relationships with your clients?
One of the easiest ways to do this is to offer long-term
support contracts that focus on data protection including virus and
malware protection, firewalls, encryption, power protection, and data
backup. You need to get clients that are willing to sign long-term
agreements with you if you want to get steady revenue. And one of the
best ways to communicate the value of these agreements to your clients
is by focusing on protection from debilitating, business-crippling
computer viruses.
You need to communicate the importance of proactive
maintenance to your software consultancy clients to protect them from
unscheduled downtime that can cripple their businesses, hijack their
networks, cause critical data loss, steal revenue, and even lead to
catastrophic business shutdown and failure.
The following 3 tips can help you communicate the
importance of virus protection as part of on-going maintenance to your
valued clients… and encourage them to sign the long-term agreements
you need to help you build relationships, revenue and your business.
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Stay on Top of the Latest Computer Viruses. New
computer viruses crop up almost every day, so make sure you’re
informed of those that might impact your software consultancy
clients. Viruses are so common and destructive that they make
newspaper headlines as companies stop to address fast-spreading tech
problems and warn other business owners and technology
professionals. Pay attention to Web sites devoted to educating IT
pros about the latest viruses. And use information – even horror
stories! – you find to explain to your clients the importance of
keeping their virus protection software up to date and the insurance
your on-going maintenance agreements can provide.
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Encourage Your Software Consultancy Clients to
Follow Your Recommendations. Some of the most straightforward
advice you can offer as your clients’ technology expert is to
delete e-mail from unknown parties without opening it and to never,
ever open e-mail attachments they were not expecting. In addition,
stress that updating virus protection software on a daily basis is
essential to protecting against catastrophic system failures and
data loss. You need to explain to them why they need to update
software constantly – again, with horror stories when necessary
– and make overseeing this process an important part of your
long-term maintenance agreements.
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Remember that Some Computer Viruses Will Be
Unavoidable. Even if your software consultancy clients keep
their software up-to-date and follow all of your recommendations,
some computer viruses will be unavoidable. Everyone will get zapped
by a virus at some point. The good news is that when you are
offering on-going, proactive support to your clients through
maintenance agreements, you will be connected to your clients in a
way that will allow you to jump on emergencies and minimize
downtime. As a trusted technology advisor, you will be paid to walk
your clients through the process of debugging a sick computer, or go
on-site to solve bigger, more dangerous problems. Virus prevention
is ideal; but when you build solid relationships with clients
through on-going software maintenance contracts you gain a real
understanding of their systems as well as develop a plan of attack
that will help protect them from extended downtime, even when
viruses hit home.
In this article we talked about 3 tips to help you
communicate the importance of virus protection, so you can sell on-going
agreements to your software consultancy clients. To learn more
about how you can attract great, steady, high-paying clients to your
software consultancy, go sign-up now for the free
Sample Tips and Excerpts below
from the Computer Consulting Kit Home Study Course.
Sample Tips and
Excerpts
One of the best ways for you to experience the sheer
time-savings and revenue-generating power of the Computer Consulting Kit
Home Study Course is for you to experience it yourself.
To help you do so, we’ve made available extensive
sample tips and excerpts, of the easy-to-customize document templates,
audio training programs, Module workbooks, and special bonuses.
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from the Computer Consulting Kit Home Study Course, just fill in the
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