Do
you have a consistent set of computer repair service form templates that
help you organize your business?
If not, one of the most important forms you will need,
especially if you intend to engage in long-term, complicated computer
repair projects with clients is the change order form. If you’ve ever
had a client that, no matter how well you planned ahead of time, always
had a way of asking, “Oh, by the way, could you just …” in the
middle a project, you know how important change orders can be. While
relatively simple in concept, the change order mechanism can protect
your project timetable and budget, your client relationships, your
profitability... and perhaps most of all, your sanity.
Clients that change their minds often can be real budget
breakers, schedule wreckers and general project management nightmares if
you don’t have a solid change order template within your computer
repair service form package.
If you’ve never experienced this type of client
aggravation, you’re lucky. But the longer you are in the computer
repair industry, the more “Oh by the way …” moments you are likely
to encounter, and the more you will appreciate having a change order
form at your disposal.
The following 4 tips can help you use change orders to
manage and protect your valued client relationships.
-
Know Exactly What a Change Order Form Is. A
change order is an important part of your computer repair service
form package. It brings a semblance of order to what often can be a
chaotic request from clients to do things differently once a major
project has already started. Without a document from you that
proactively confronts requests from your clients, you might as well
just accept a state of chaos and give up on gaining control over the
situation. A change order is a one- or two-page document that takes
a casual “Oh, by the way …” and turns it into a clear outline
of how much additional time and cost will be necessary to alter a
major project in favor of a last minute request. A change order form
is mandatory for you as a computer repair professional because it
helps you ensure that you are fairly compensated for disruption,
rescheduling and last minute cancellation and discourages clients
from making sudden, impulsive decisions that can drive you insane.
-
Change Orders Can Make or Break a Project. It
may not seem like it at first, but change orders can really make or
break a project. At the bare minimum, change orders generally
require anywhere from minor to major revisions to any time and
materials budgets in proposals and price quotes. Changes in project
details can drastically impact major milestones and completion
dates, so you need to establish how you will deal with client
requests of this nature before you start engaging in large projects
with anyone.
-
Make Sure Your Change Orders Are In Writing.
A change order should always be written up and is subject to
appropriate authorizations from both parties. The change order must
be mutually acceptable … or revised to be mutually acceptable. If
this important computer repair service form is not acceptable to
both you and your clients, you could jeopardize important client
relationships and compromise the future of your business.
-
Break Major Projects into Pieces to Help Manage
Changes. In order to keep large computer repair projects on
schedule, you need to break them down into digestible phases and
tasks with their own interim deliverables and client sign-offs. This
way when you need to use the change order as a computer repair
service form during the project, you will have an easier time
because you will have been building consensus and agreement all
along. This is part of being a great project manager and should
never be neglected when you are building important client
relationships.
In this short article, we talked about 4 tips to help
you develop your computer repair service form package with a solid
change order policy. To learn more
about how you can attract and retain great, steady, high-paying computer
repair service clients, go sign-up now for the free
Sample Tips and Excerpts below
from the Computer Consulting Kit Home Study Course.
Sample Tips and
Excerpts
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